Privacy Policy for Founder15.com
Effective Date: March 16, 2024
At Founder15.com, we are committed to protecting the privacy and personal information of our users, including both mentors and mentees.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our mentorship marketplace platform.
Information We Collect
1.1 Personal Information:When you register for an account, we collect your name, email address, and other contact information you provide.
1.2 Mentor Information: If you register as a mentor, we may collect additional information such as your professional background, areas of expertise, and payment details.
1.3 User Generated Content: We collect information you post on our platform, including mentor profiles, reviews, and messages exchanged between mentors and mentees.
1.4 Usage Information: We collect information about how you use our platform, including your search queries, pages viewed, and interactions with other users.
1.5 Call Recordings: All mentorship video calls booked through our platform are recorded. An AI assistant bot is present on each call to record the audio and video. These recordings are used for training, quality assurance, and to protect the safety of participants. Recordings are stored securely and are accessible only to authorised personnel. They are never shared publicly or with third parties, except if legally required.
How We Use Your Information
2.1 Provide and Improve Our Services: We use your information to provide and improve our mentorship marketplace, process payments, and communicate with you about your account and our services.
2.2 Personalisation: We may use your information to personalise your experience on our platform, such as recommending mentors or resources that may be of interest to you.
2.3 Marketing: We may use your information to send you promotional emails or newsletters about our services. You can opt-out of these communications at any time.
2.4 Legal Obligations: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
Information Sharing and Disclosure
3.1 Mentors: If you are a mentee, we will share your information with the mentor(s) you choose to work with on our platform.
3.2 Service Providers: We may share your information with third-party service providers who assist us in operating our platform and providing our services, such as payment processors and cloud storage providers.
3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.4 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can update, correct, or delete your account information at any time by logging into your account. You can also opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@founder15.com.
By using our mentorship marketplace platform, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our platform.
